How long does controlZ warranty service take?

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• WHAT IS COVERED BY THE WARRANTY ?

  The controlZ warranty covers any technical and mechanical issues with the phone, such as problems with the camera, microphone, speakers, and so on. We also guarantee a fast repair service – our processing period typically takes 5 business days from ...

• How long will my device be covered by the controlZ warranty?

  Enter your IMEI no. In the check warranty module

• I have broken my phone. Can it be repaired under warranty?

  Unfortunately, if your device has sustained physical damage that has led to any glass parts breaking, or if the device is bent or water-damaged, it can no longer be repaired under our warranty. This is stated in our Terms and Conditions.

• Does controlZ use original parts/components when renewing devices?

  At controlZ we have created a unique industrial know how in renewing devices. Our renewing principle focuses on not replacing old components but renewing them(components). In this process we minimise the replacement of original components. If a ...

• Are renewed by controlZ devices guaranteed to be water-resistant?

  A device’s resistance to water, splashes and dust is not a permanent feature and tends to decrease with normal wear. Since our devices are preowned products, unfortunately we cannot guarantee that the IP67 or IP68 certification remains valid.  To ...