Do your devices include GST?

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• Do devices come in the original packaging?

  Renewed devices by controlZ do not come in the original packaging. They come in our own boxes.

• Are a charger and headphones included with your devices?

  All of our phones come in our own controlZ boxes and include a USB cable, power adapter as well as a SIM tray opener tool. All of our accessories are brand new.

• What is renew? Are the devices new or used?

  Renew is not new Renew is not old Renew is not refurbished It is a new kind of new. controlZ is creating a new category within the preowned segment that doesn’t compromise on the quality of the product or the aspiration of consumer. Every renewed ...

• Does controlZ use original parts/components when renewing devices?

  At controlZ we have created a unique industrial know how in renewing devices. Our renewing principle focuses on not replacing old components but renewing them(components). In this process we minimise the replacement of original components. If a ...

• Are renewed by controlZ devices guaranteed to be water-resistant?

  A device’s resistance to water, splashes and dust is not a permanent feature and tends to decrease with normal wear. Since our devices are preowned products, unfortunately we cannot guarantee that the IP67 or IP68 certification remains valid.  To ...